Shepherd
Shepherd Veterinary Software
Import Shepherd appointments as CoVet cases and export finished documents back into Shepherd.
Key benefits
- Shepherd appointments import into CoVet as cases, so your day is already built when you start documenting.
- Finished CoVet documents export back into Shepherd against the correct patient record.
- Billed per Shepherd server rather than per user, so the whole team can use it for one flat fee.
About Shepherd integration with CoVet
Overview
The Shepherd integration lets your team import and export essential information between both platforms. Appointments come into CoVet as cases, and completed documents export back to Shepherd so each record lands on the right patient.
Setup is a two-sided activation: you enter your Shepherd Clinic ID in CoVet, then enable CoVet from Shepherd's own integrations settings. CoVet validates the Clinic ID against Shepherd's API before the connection goes live.
The Shepherd integration does not support images or attachments.
How does it work?
Appointment import. Shepherd appointments flow into CoVet as cases, with import settings you can review and adjust during setup.
Document export. When a visit is finished in CoVet, the completed document exports back to the patient's Shepherd record. Images and attachments are not included.
Clinic ID connection. CoVet connects using your Shepherd Clinic ID (Admin → Clinic Settings → General Information) and validates it against Shepherd's API before activating.
Two-sided activation. The integration also has to be switched on in Shepherd under Admin → Integrations → CoVet, which keeps control of the connection with your practice.
Team matching. Confirm which CoVet team members map to your Shepherd users so imports and exports are attributed correctly.
Pricing
The Shepherd integration is $30 USD per month per Shepherd server - not per user. The fee appears on your regular CoVet invoices and renews monthly or annually until the integration is deleted. Charges are prorated and only begin once Shepherd approves the integration.
Tier: Connection · Full pricing & billing details
How to get connected
- In CoVet, open Profile → Tools → Integrations/Connections, find Shepherd, and click Connect.
- Review the integration details and supported features.
- Enter your Shepherd Clinic ID, found in Shepherd under Admin → Clinic Settings → General Information. CoVet validates it against Shepherd's API.
- In Shepherd, go to Admin → Integrations → CoVet and toggle Enable Integration.
- Back in CoVet, confirm your team information and review the import/export settings, adjusting them as needed.
- Complete activation and confirm you see the success message.
Prerequisites
- An active CoVet subscription with a workspace admin role.
- Admin access in Shepherd.
- Your Shepherd Clinic ID from Admin → Clinic Settings → General Information.
Available in: US