Small Door Veterinary and CoVet AI Scribe Announce Strategic Partnership to Enhance Medical Record Efficiency and Patient Care
- CoVet
- Apr 1
- 3 min read
Updated: 15 hours ago
FOR IMMEDIATE RELEASE
NEW YORK CITY – March 31, 2025 – Small Door Veterinary, a tech-enabled, membership-first veterinary care provider, and CoVet, a leading AI-powered veterinary co-pilot and scribe app, are proud to announce their strategic partnership following a two-year collaboration to integrate AI-driven medical record solutions into Small Door’s workflows. This partnership marks a significant step forward in optimizing and revolutionizing veterinary medicine by reducing administrative burdens, improving efficiency, and enhancing the experience for doctors, staff, and pet parents alike.
The selection of CoVet followed a rigorous evaluation process, including a competitive pilot program where CoVet emerged as the clear choice based on:
Ease of use and high-quality output with minimal hallucinations.
Creation of accurate and professional patient discharges tailored to Small Door’s brand and SOAP structure.
Seamless integration potential with Small Door’s practice management system.
Medical record and phone call summarization features that further enhance efficiency.
Exceptional support and responsiveness from the CoVet team, ensuring a smooth rollout and ongoing refinements.
"Small Door is committed to leveraging best-in-class technology to allow our doctors to focus on what they do best—providing exceptional patient care,” said Dr. Jamie Richardson, Chief Medical Officer at Small Door Veterinary. “Since implementing CoVet, our teams have significantly reduced time spent on administrative tasks, allowing them to dedicate more attention to their patients. With 95% of our medical records now generated using CoVet, we’ve seen tangible improvements in efficiency and doctor satisfaction, reinforcing our commitment to both medical excellence and a best-in-class work environment.”
This collaboration represents the first step in a broader initiative to integrate AI across Small Door’s operations, streamlining workflows while maintaining gold-standard veterinary care. In addition to improving patient outcomes, the adoption of AI-driven solutions plays a crucial role in Small Door’s strategic growth, scalability, and commitment to financial sustainability as the company nears profitability. This follows the recent appointment of the company’s first ever COO, Kristen Lombardi.
"With 95% of our medical records now generated using CoVet, we’ve seen tangible improvements in efficiency and doctor satisfaction, reinforcing our commitment to both medical excellence and a best-in-class work environment."
— Dr. Jamie Richardson, Chief Medical Officer at Small Door Veterinary
“Small Door is committed to leveraging best-in-class technology to allow our doctors to focus on what they do best—providing exceptional patient care.”
— Dr. Jamie Richardson, Chief Medical Officer at Small Door Veterinary
“Since implementing CoVet, our teams have significantly reduced time spent on administrative tasks, allowing them to dedicate more attention to their patients.”
— Dr. Jamie Richardson, Chief Medical Officer at Small Door Veterinary
“At CoVet, we believe technology should empower veterinary professionals—not complicate their workflows,” said Yannick Bloem, CEO/CTO of CoVet. “Small Door Veterinary didn’t just partner with us—they rigorously tested every solution on the market and chose CoVet as the clear winner. Our collaboration proves that when innovation meets compassion, it’s possible to reduce administrative burdens, streamline operations, and give veterinary teams back the time they need to focus on what matters most: delivering exceptional patient care. Together, we’re redefining the future of veterinary medicine with AI-driven efficiency and gold-standard outcomes.”
“Technology should empower veterinary professionals—not complicate their workflows. At CoVet, we’ve built every feature with this philosophy in mind. From intuitive AI-powered record generation to seamless integrations, our goal is to simplify documentation so veterinary teams can focus on delivering exceptional care.”
– Yannick Bloem, CEO/CTO of CoVet
Both Small Door and CoVet are excited to continue their partnership, further refining AI-driven solutions that enhance the experience for pets, pet parents, and veterinary teams. As AI becomes a more integrated part of veterinary medicine, this collaboration serves as a testament to both companies’ shared commitment to innovation and excellence in patient care.
About CoVet
CoVet is the leading AI-powered veterinary co-pilot and scribe app designed to reduce administrative tasks for veterinarians, enabling them to focus on patient care. With advanced tools, CoVet transforms workflows, enhances efficiency, and creates better outcomes for veterinary teams and pet owners.
About Small Door
Small Door is a new kind of veterinary practice that’s creating a better experience for pets, pet parents, and veterinarians. Pets receive gold-standard medical care through a reimagined experience that includes spaces designed to be stress-free and a 24/7 telehealth team; pet parents enjoy technology-powered convenience and partnership in their pets’ care decisions; and veterinarians and medical staff get the compensation, benefits, and support they deserve. To further lower barriers to care, Small Door offers a membership option that includes discounted exams and 24/7 telehealth for peace of mind. Currently operating in New York, Boston, and Washington, D.C., Small Door is a Public Benefit Corporation. Most of its practices are AAHA-accredited. Visit www.smalldoorvet.com or @smalldoorvet on Instagram to learn more.
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