Question 1

What was announced?

Accepted Answer

CoVet has joined IDEXX, a global leader in pet healthcare innovation. IDEXX and CoVet will work together to bring AI clinical documentation to more veterinary teams worldwide.

Question 2

Does anything change for me right now?

Accepted Answer

No. You log in the same way, the product works exactly as it does today, and your notes and history are unchanged.

Question 3

Will my price change?

Accepted Answer

There are no changes to CoVet pricing today. Your current plan and pricing remain in place.

Question 4

Will CoVet still work with my practice management system?

Accepted Answer

Yes. CoVet continues to integrate with the practice management systems you use today, whether or not they are IDEXX-owned PIMS. Support for third-party integrations, and the customer experience that enables them, continues to be a top priority for CoVet and IDEXX.

Question 5

What happens to my data?

Accepted Answer

Protecting your data and respecting your privacy remain priorities for CoVet as we join IDEXX. For details on how your data is handled, used and protected, please see our Terms of Service and Privacy Policy.

Question 6

Do I need to do anything?

Accepted Answer

No action is needed. Keep using CoVet as you do now.

Question 7

Who do I contact with questions?

Accepted Answer

Reach our support team the same way you always have. Nothing about how you get help has changed.